Visit the Apple App Store or Google Play Store
Search for AccessTrack Tenant
Install the App
Open the Tenant App
Choose the sign-in method you prefer
If you choose to sign in using your e-mail address then tap on the Register for a new account link if it is your first time sigining into the App
Proceed to sign in
Select the name of your Estate by starting to type the name, then select the correct option
Enter your name, surname and mobile phone number in the appropriate fields
Tap Request Access
The App will now display a message stating that your account is not accessible
Notify your Estate manager that you have sent a request for access using the Tenant App
Once the Estate manager has completed the verification of your request and allowed access you App will change to operational mode
Opening the AccessTrack App
Tap
Enter the name and surname of your visitor
Select the date until when the entry pass should be valid for entry
Tap the Allow multiple entries option if required, else the pass will only by valid for a single entry
Tap Submit Pre-Authorisation
The App will generate the entry pass in the form of a QR code
Tap to share the entry pass with your visitor using WhatsApp or similar Apps
Ask your visitor to present the entry pass to the security
If your visitor arrives at the Estate without a valid entry pass then the security staff may opt to send you a manual request for authorisation that will be received by the Tenant App on your device.
With the App closed or hidden on your device you will hear a hooter sound when the request is received and a notification will be added to the notification bar
Swipe down to reveal the notif ication and select it to show detail of the request
Tap Approve to authorise the entry